I noticed that it often happens when serveral jobs wait parallel to a tape drive. I really hope this feature gets added at some point, since for now we have to use backup exec to backup to tape i really dont want to have to keep using backup exec. If a tape device shows as offline on the backup exec devices tab. Solution unfortunately there is no solution for this at the moment, since it looks like this is symantec issue. Backup exec 2014 delivers full support for oracle recovery manager rman. Backup exec keeps taking tape backup drive offline. I see no reason that backup exec would not be reading the serial number of the tape drive, but i dont know why the tape drive is offline in backup exec yet. Tape drive software free download tape drive top 4 download offers free software downloads for windows, mac, ios and android computers and mobile devices. Starting from april 17th, 2020, our account password requirements are changing for nonbroadcom users. All hardware must be present on this hcl for support, unless a section clearly states that the devices listed are not the only devices supported such as the disk target section. Backup exec yes, i know, i feel the same way about it you probably do running on a physical windows server. Backup exec has an installation process that is well automated. You are referring to backup to tape job which could be either linked to backup to disk job or to the whole repository in both cases it would wait until new backups appear and then fire them to tape media. Subsequent backups failing report that the device is offline.
Every so often the backup fails and the hp tape drive goes offline. Backup exec doesnt show tape drives and libraries, or tape. Nov 11, 2010 it seems that the problem is with the tape drive its self and not backup exec. About adding or replacing devices by using the hotswappable device wizard. Backup exec now fully supports windows server 2012 and windows server 2012 r2. Symantec backup exec installing symantec tape device drivers by running tapeinst. How to bring an offline tape device back online in the backup.
Hi guys, i have a spectra 215 drive that keeps going offline right before a job starts. I have one client who has backup exec backing up some servers to an lto2 drive, and others. Hi guys, am hoping that someone has had a similar problem and ant point me towards a solution although i. Alerting the backup administrator that a currently not connected removable usb disk is indeed not connected is about as useful as alerting that currently offline tapes are not inserted in the tape drive.
How to recreate tape library in symantec backup exec february 22nd, 20 ondrej zilinec leave a comment go to comments here is my best practice to recreate tape library under symantec backup exec i used version 12. Backup exec 20 agents and options articles and howtos. Manually toggling it on does nothing and any backups to the drive fail instantly. You can monitor the status of all backup jobs from a single. So i configured the physical server as a tapeserver. After this, disable and remove all the tape drives from be devices tab and restart the services. Use advanced features, such as the granular protection of individual table spaces or a complete applicationdatabase backup and the protection of archived redo logs and control files, without ever taking them offline. From within symantec backup exec, click the services button in the lower righthand corner and select stop all backup exec services. However, cleaning the tape drive rarely corrected the problem. We have a tape library quantum scalar i40i80 and 2 tape drives hp ultrium 4scsi connected via sas. For anyone like me still stuck with backup exec, be2014 is.
Yes, we have two separate tape jobs one backup to tape another is file to tape. After setting up a new backup server we wanted to stop using backup exec and let veeam export the files to tape. Figure 1 the device can be brought back online by right clicking on the tape drive and selecting online as shown figure 2. Veritasbackupexectapedrivecompatibilitymatrix9 to 5 computer. Symantecs backup exec 2014 be2014 aims to remedy the shortcomings of its infamous predecessor. Find answers to backup exec keeps taking tape backup drive offline. If the device manager is showing only 4 drives, then confirm that all the drives are using symantec drivers. Mar 28, 2019 backup exec has been around in one form or another since the early 1990s and has a reputation as one of the more reliable backup products on the market. If you run liveupdate regularly, or if you have the latest backup exec service pack or hotfix installed, your backup exec installation should have the latest tape device drivers. Backup exec 2014 tapes ejecting before job is finished.
Tape library andor tape drive s showing offline within backup exec. May 07, 20 what backup software supports tape drives. Tape library keeps going offline data recovery general. Backup exec running extremely slow to lto4 ultrium tape drive. Essentially, this approach requires ensuring that all of your backup usb disks are given the same drive letter, prior to the backup job running. Explore five common veritas backup exec error codes, which range from services not starting to backup storage readwrite errors, and their resolutions. Everything work fine but i find that the tape that i have used before with be are not usable by veeam. Backup exec provides guided search and restore methods to assist you when you search for or. Sharing the tape drives on ndmp servers between multiple backup exec servers. About configuring tape devices by using the tape device configuration wizard. Backup exec also provides integrated deduplication, replication, and disaster recovery capabilities and helps to manage multiple backup servers or multi drive tape loaders.
Backup exec problem backup exec doesnt show tape drives and libraries, or tape drives and libraries are offline in backup exec and the devices display a code 19 or code 32 in windows device manager. It is suggested to rerun the lto drive assessment test with hplabelled tape to confirm the failure. I dont want to go another 36 months of without backups like last time. Hp ultrium 5 lto drives dropping offline using backup exec. Backup exec is then prevented from discovering the tape or library hardware. If i change the tape and then run an inventory it is 100% successful, never going offline. We would very much like to use virtualization on it but need to access the tape drive from a guest running windows server 2008 with backup exec 2012. A symptom of a corrupted driver installation is that a warning icon appears on the tape drives and medium changers libraries in.
Hp lto ultrium3 showing offline in symantec backup exec. With policies management and updating is easy backup exec keeps everything linked, so im somewhat happy there, the only issues i run into is backupexec not balancing my b2d load it currently is running 10 backups off of one drive, so im limiting it to 3 jobs per b2d folder to see if i can cause the media server to force the jobs to more. How to recreate tape library in symantec backup exec. Adding new tape drive to backup exec dell community.
Testing your setup by using veritas backup exec aws. Whether you need a quantum dlt tape drive, tape library, disaster recovery solution, storage media, storage racks, drive repair, backup software or professional consultation regarding your storage solution needs, contact one of our tech sales guys today. Symantec backup exec e0008115 physical volume library. From within symantec backup exec devices, rightmouse click the tape drive found in device pools all devices and select remove. They would swap the drives out weekly, so each drive would be offline for as much as 3 weeks. If you do something simple like an inventory the tape it will immediately appear offline. Solved backup exec marks an available drive as offline. Today the tape library had lost contact with the server because the ip of the tape drive was incorrect restarting the tape drive forced the tape drive to renew the ip address from dhcp we have a reservation in dhcp for the tape drive based on its mac address hth. If your tape gateway uses the symantec backup exec 2014 or netbackup 7. The backup exec 2014 hardware compatibility list does not list any tape. Hp msl2024 tape library with a single hp sas lto6 tape drive. If not, click backup exec tape device drivers drivers, for a list of tape device drivers available for download.
Backup exec with 2 tape drives ars technica openforum. Bu exec is located on server1 and the tape drive is connected to server2. We have recently installed taperedirector for use in a hyperv vm. Sometimes it works again after a reboot or a restart of all be services. In backup exec 20122014 there is a new option that will put any.
The following are generalized situations for backup exec for typical device driver troubleshooting. How to enable offline storage in veritas backup exec 16 youtube. Server is running windows 2008 r2 and the latest proliant service pack from sep 20. Then go to device manager and check properties of the tape drive, there should show symantec corporation in the drivers details. Subsequent jobs fail until server or services restarted. How to catalog a disk in veritas backup exec 16 youtube.
Author, teacher, and talk show host robert mcmillen shows you how to restore files in backup exec 15. The sas tape that backup exec uses randomly goes offline. How to bring an offline tape device back online in the. Backup exec 2014 tapes ejecting before job is finished posted in backup, imaging, and disk management software. If your tape drive, tape library, or virtual tape library. I didnt find a solution or a workaround to get the tape drive online again.
Here are the steps that we tried in our setup to fix but it has not helped. Symantec backup exec server this template assesses the status and overall performance of a symantec backup exec server. Hp ultrium 5 lto drives dropping offline using bac. This hardware compatibility list hcl document contains information for all editions of backup exec 16. Other issues may include tape drives or tape libraries that are offline, storage. How to configure storage in veritas backup exec 2016 youtube. Microsoft exchange restore options symantec backup exec. Symantec backup exec 2012 guardian network solutions.
The problem only appears to happen when using taperedirector in a vm on the host. Ensure that the symantec backup exec drivers are installed on the tape drive. You can back up your data to virtual tapes, archive the tapes, and manage your virtual tape library vtl devices by using veritas backup exec. If this check box is not checked and if the original message or folder does exist, then the message or folder is skipped. The other drive that i had moved no longer shows up in device manager, and shows as offline in backup exec.
Today the tape library had lost contact with the server because the ip of the tape drive was incorrect restarting the tape drive forced the tape drive to renew the ip address from dhcp we have a reservation in dhcp for the tape drive. Weve got backupexec installed and want to get rid of it. Apr 28, 2015 symptoms the sas tape exported using tape redirector and configured with backup exec may go offline after some manipulations run the backup job, inventory the tape, etc. We can disable and delete the drives and the changer from backup exec theand recycle services. Hardware communication issues between backup exec and tape library andor tape drive s hardware. Basically right clicking to turn it back to online and it is fine. About tape drives and robotic libraries when you install backup exec, all standalone tape drives and robotic libraries that are connected to. About moving media to a vault or to the offline media location. Backup exec doesnt show tape drives and libraries, or tape drives and libraries are offline in backup exec. Installing symantec tape device drivers by running tapeinst.
I look at the devices and the drive is set to offline. Can i use backup exec to backup fromto fiber channel tape drive. As someone who upgraded from backup exec 2010 to backup exec 2012 the very next day that it came out not my decision btw, ill definitely be waiting until sp1 to even try this. I have backup exec 2010 r3 installed and about once a week my backup will fail because for an unknown reason backup exec will mark my backup media as offline even though the media is present and available. Occasionally, hardware which has been officially tested and is supported by veritas may not be displayed or may appear offline in the backup exec interface i. Can i attach a fiber channel tape drive directly to a san switch, then use a windows backup exec server physical to backup data from vms, fiber hosts, etc directly to tape over the fiber. If you run backup exec with tape or library hardware, and you uninstall backup exec and dont restart windows before you reinstall backup exec, then the installation of a backup exec filter driver may be corrupted. Tape library keeps going offline tape library keeps going offline chambers isitmanagement op 16 nov 04 09.
Simply right clicking and selecting offline brings it back but unless i check it just before the backup jobs run at 17. Tape drive software free download tape drive top 4 download. With the server back up now, i can only see one of my two tape drives the one that i didnt touch. Previously we used backup exec to export the veeam files to tape. Hp ultrium 5 lto drives dropping offline using backup exec 2012 sp3 regarding the most recent posting, i havent looked at this in a couple of years but the last time i did we spent a lot of time and were unable to find any reliable way of using tape drives with vmware. Michael white how to october 16, 2014 october 16, 2014 minutes. Ok, i have installed be 2014 the same version i have been using on the host server, stopped the starwind taperedirector application and service and it works 100% ok.
Backup exec supports one of the most comprehensive lists of tape devices in the industry with support for almost all scsi, sas, and fibre attached tape devices from single drive libraries to large tape silos. Backup exec 2012 does this perfectly, allowing 1 tape to fill up and then automatically rolling over to the next drive tape. To fix, select the backup exec button in the top left, select. Solved server wont recognize tape drive data backup. I can then right click the tape drive and select online and it comes online but when i click inventory the drive goes offline again. Hp lto ultrium3 showing offline in symantec backup exec it appears the tape drive needs to be replacement since the test failed.
Our forum users and customers reported about the issue with starwind and backup exec. Professor robert mcmillen shows you how to enable offline storage in veritas backup exec. Now you dont have to do an inventory of the whole library if you are just changing a few tapes out, but if changing out more than 50% of the media then it is easier to do an inventory of the whole unit from backup exec. Hp ultrium 5 lto drives dropping offline using backup exec 2012 sp3. Backup exec from symantec takes exclusive control over tape drive, and no other software, including windows nt backup, can access it acronis products cannot access tape drives if there is symantecs backup exec installed knowledge base. No matter we backup or inventory or quick or long erase the drive goes offline automatically. I will open a support case for the patch and will refer to this discussion. Veeam now displays the button for tape backups, but the media is not recognized. No matter we backup or inventory or quick or long erase the drive goes offline. A massive disclaimer on this though, as ive never tried it and, typically, unless you use backup exec in exactly the way it was intended, it usually ends in tears. When i bring a drive online via the all storage gui, it falls back offline in a few minutes. Professor robert mcmillen shows you how to catalog a disk in veritas backup exec 16.
Library does not contain any enabled tape drives veeam. Why is my tape drive so slow lto3 ars technica openforum. Other issues may include tape drives or tape libraries that are offline, storage devices that are not found, recognized, or detected. A tandberg lto5 hh drive is connected to a small physical server 2008 r2. Moving from backup exec to veeam veeam community forums. A test backup finished successfully without problems, but after i changed the tape the tape drive will be go offline. Tape library andor tape drive s may not function correctly within. You would need to look at the details screen of the tape drive in the backup exec gui to see if backup exec is reading the serial number of the tape drive. How to troubleshoot issues with a robotic library autoloader. All management and configuration operations are performed with a single user interface. Troubleshooting tape device detection backup exec for windows. It does not always happen, if it happens than always on different tape jobs and it usually happens if the previous job reports.
Backup exec doesnt show tape drives and libraries, or. Solution if a tape device shows as offline on the backup exec devices tab. Does anyone know if its possible to configure a backup in backup exec 11d so that it will back up to an hp tape drive that is physically connected to another server. Veritas backup exec is a data protection software product designed for customers who have mixed physical and virtual environments, and who are moving to public cloud services. Symantec backup exec 2014 restore a deleted mail from backupexec. It is best to run an inventory on the tl4000 from backup exec any time you change media. The backup exec library expansion option provides the ability to use additional tape drives within a multi drive tape library. Works ok apart from occasionally it shows the tape drive as offline in backupexec 2014. Start backup exec and your drive should be available. Tape drives require the drivers to be symantecs own drivers for the relevant device. How to bring an offline tape device back online in the backup exec user interface. The problem that we facing is the tape drive goes offline automatically.
After tape ejects an lto5 tape drive quantum it will appear online for backup exec 2014. Go to tools configure device configure tape device install the tape drivers and follow the steps accordingly. Resolution create the powershell script file with the following content on the machine that is connected to the exported tape. Feb 10, 2017 professor robert mcmillen shows you how to configure storage in veritas backup exec 2016. Even so, errors do occur in the veritas product, and organizations need backup exec support. In the devices tabright click on the drives and disable themright click again and delete them. I dont know what has happened, but at multiple locations i have a problem with backup exec 12. I have a feeling a subsequent windows update, backup exec update.
Backup exec 2014 jobs failing on hp proliant dl360 g6 with an. Microsoft exchange restore options you can set the following options when you create a restore job for exchange. If i run a cleaning job to clean the tape just in case that was the issue it goes offline while trying to clean. How to enable offline storage in veritas backup exec 16. Tape renewal from backup exec im trying to implement veeam 8 patch 3 as my primary back up solution for tape back up after using backup exec for years. How to copy data directly from a virtual tape library to a physical tape device. Acronis products cannot access tape drives if there is. Drive in tl4000 seeking over an hour dell community. Professor robert mcmillen shows you how to enable offline storage in veritas backup exec 16. I have a backup configured on a hp storage works dat 160 sas tape drive. Backup exec 2014 agents and options techsoup canada. Hp proliant dl360 g6 server with a p800 controller running server 2012 r2 and backup exec 2014. About tape drives and robotic libraries symantec backup exec.
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